Ofertas de Empleo

CUSTOMER CARE (ENGLISH AND GERMAN)

GROUP CRIT

Inmobiliaria / Propiedades

Agente

Vacantes: 10

Publicado: 30/05/2019

Finaliza: 29/06/2019

From GROUP CRIT we're looking for 10 customer's care to work in an online booking platform located in Madrid, offering an exhaustive list of apartments, rooms, studios, and student residences. It's a company which has expanded into 7 countries.
We're looking for a people communicative, empathetic, customer service professional, ambitious, positive.


POSITION
Provide friendly and efficient service.
Be the first point of contact to handle and resolve customer complaints.
Address emails, phone calls and reviews on social media channels from customers that are less than 100% satisfied.
Research information and troubleshoot problems using available resources.
Communicate customers' feedback and suggestions to other departments in order make corrections and provide the best possible customer service.


Detalle Oferta:

Area de trabajo:
Atención al cliente
Comunidad Autónoma:
Madrid
Provincia:
Madrid
Población:
Madrid
Duración Contrato:
6 meses con opción a continuar
Jornada
Jornada Completa
Tipo de contrato
Contrato De Duración Determinada
Comentarios Salario:
+ Variable

Requisitos

Requisitos Mínimos:
REQUIREMENTS
Languages needed: Englishand German
Spanisg is not necessary
Six months of customer service related experience.
Skilled and eloquent in writing.
Strong communication and interpersonal skills.
Technical aptitude and the ability to pick up new technology quickly.
Previous, demonstrable experience with creation of online help resources


CONDITIONS
Temporary contract (6months) with options to continue
Schedule: from Monday to Sunday 40 hours per week (free 2 days)
Start date: Immediately.
Gross annual salary: 18.000-19.500 + variable
Location: Center of Madrid near Atocha Station.
Experiencia Mínima:
Más de 2 años
Estudios mínimos:
Educación Secundaria Obligatoria
Situación Académica:
Dominio de Informática:
Título obtenido:
Idiomas Requeridos:
  • Alemán

    Escrito: Muy Avanzado (C2) - Hablado: Muy Avanzado (C2) - Traducción: Muy Avanzado (C2)

  • Español

    Escrito: Principiante (A1) - Hablado: Principiante (A1) - Traducción: Principiante (A1)

  • Inglés

    Escrito: Muy Avanzado (C2) - Hablado: Muy Avanzado (C2) - Traducción: Muy Avanzado (C2)